Terms & Conditions of Sale

Our quotations assume clean and clear access to all window panes during the site visit and that work will be carried out in normal office hours (unless otherwise stated).

Any access requirements will be at additional cost (unless otherwise stated). Waiting time will be charged at £45 + VAT per hour or aborted site visits charged at £250 + VAT.

Payment terms are strictly upon satisfactory completion of works and receipt of invoice.

All materials remain the property of WF Glazing Protection Ltd until full payment is received. WF Glazing Protection Ltd reserve the right to charge interest or late payment compensation on overdue sums in addition to the cost of recovery. Quotation valid for 30 days. All prices quoted are subject to VAT.

PLEASE BE AWARE THAT THE FOLLOWING IMPORTANT INFORMATION APPLIES TO ANY WINDOW FILM APPLICATION:

IMPORTANT INFORMATION

Please note that with all internal applications of solar control window film there is a risk of thermal fracture of the glass. However, this risk is minimal, and we can run a thermal stress analysis (glass checklist) to ensure compatibility with the glazing type. This test assumes that the windows are glazed in accordance with BS6262 Glazing Code of Practice and that there are no existing edge faults within the frame rebate.

The strength of glass is very dependent on glass/glazing quality, including edge condition (such as chips, schals, vents and cracks). These are outside of our control and we cannot comment on the condition or strength of your glazing, therefore no warranty against glass breakage and/or glazing damage, however caused will be issued.

In order to ensure a satisfactory application of window film, the area needs to be clean and dust free. It is the client’s responsibility to remove/protect soft furnishings, furniture, plants, paperwork etc prior to application of film. WF Glazing Protection Ltd will not be liable for any damage where we are not at fault or where any damage caused is not foreseeable and not due to the company’s negligence if we have to move items ourselves.

We are often advised that the site is ready before conditions are clean enough for good film installation. If we are asked to attend before the site is clean enough for good film installation, an aborted site visit charge will be applicable to cover costs of our fitters wasted journey to site of £250.00 plus VAT.

During installation, squeegee pressure is applied. There can be a risk that some glazing may be cracked or broken due to this pressure or poor frame condition (especially old single glazing).

When existing window film is removed, there is also a risk of glass damage/breakage. WF Glazing Protection Ltd will not be liable for any such loss or damage where we are not at fault or where any damage caused is not foreseeable and not due to the company’s negligence. We will report any breakages to yourselves.

The standard curing time for window film, under normal conditions and temperature, is 30 days but this can be extended or shortened according to temperatures and climatic conditions, as per the guidelines, outlined in the GGF’s “Visual Quality Standard for Applied Window Film” Special Applications Document reference 5.18.1*.

WF Glazing Protection Ltd will not be liable for any drying bubbles that may appear if the installed film has not been allowed to fully cure under normal conditions. The Film Manufacturer’s or WF Glazing Protection Ltd’s liability under its warranty shall never exceed the cost of replacing and re-applying the Product. They will not be liable for any consequential or indirect loss or damage whatsoever whether arising from the supply of the Product, its use, from any defect or failure in its performance or in any other way where it is not due to the company’s negligence.

  • 4.1:1 Installed film on flat surfaces is not expected to have the same level of visual quality as glass.
  • 4.1:2 Installed film has a discrete time for full adhesion to be effected.
  • 4.1:3 Inspection for optical quality can be made before full visual cure is attained.
  • 4.1:4 The glass with applied film shall be viewed at right angles to the glass from the room side, at a distance of not less than 2metres. Viewing shall be done in natural daylight and not in direct sunlight.
  • 4.1:5 The installation may be deemed acceptable if any of the following are unobtrusive (when looking through the film under conditions described in 4.1.4): Dirt Particles, Water Haze, Hair and Fibres, Scores and Scratches, Adhesive Gels, Distortion, Fingerprints, Creases, Insects, Air Bubbles, Edge Lift, and Nicks and Tears.
  • 4.1:6 Edge gaps will normally be 1-4mm.
  • 4.1:7 Splicing of films is necessary when larger panels of glass are treated.

* A copy of the GGF Document is available on request.

NOTICE OF THE RIGHT TO CANCEL

You have the right to cancel this contract if you wish, within fourteen calendar days starting on the day this notice of the right to cancel is received by you. Cancellation should be communicated in writing or by email. Notice of cancellation is deemed to be served as soon as it is posted or sent to WF Glazing Protection Ltd, or in the case of an email, from the day it is sent. You may use the cancellation notice on this form to exercise this right should you wish.

CANCELLATION NOTICE

If you wish to cancel the contract you MUST DO SO IN WRITING and deliver personally or send (which may be by electronic mail to info@wfprotection.co.uk).

WORK BEGUN PRIOR TO THE EXPIRY OF THE CANCELLATION PERIOD

If you have agreed in writing that work will commence before the fourteen day cancellation period expires, and you subsequently cancel in accordance with your rights, you are advised that reasonable payment may be due for any work carried out or materials produced.